Support your spontaneous word of mouth

When you see people talking about you, run with it. Check out how Google did it: Not too long ago, one of the Gmail engineers broke out her vinyl cutter and made some Gmail m-velope stickers. Pretty soon, they were pasted to our desks, stuck on our laptops, and adorning the walls around the office….

Read More Comments Off on Support your spontaneous word of mouth

Secrets that create word of mouth

McDonald's is giving away free coffee to customers who know when to go and how to ask for it. The trick (at least in Chicago) is to go on Mondays and specifically ask for a free small coffee. The promotion isn't advertised and instead is being covered by local news sources. And because it's inside…

Read More Comments Off on Secrets that create word of mouth

BlogWell Chicago, Jan. 22: Hear Corporate Blogging Success Stories

Eight brand new case studies on how big businesses do social media Come to BlogWell on January 22 in Chicago where you’ll hear eight case studies on how large corporations are successfully participating in social media – all for $200. BlogWell is the only conference where social media executives from large companies come together to…

Read More Comments Off on BlogWell Chicago, Jan. 22: Hear Corporate Blogging Success Stories

How to create word of mouth from a party invite

When Saul Colt of FreshBooks throws a party, he knows how to get people talking. Here’s an excerpt of the e-mail invite he sent us lucky folks at GasPedal (along with a few extra invites we’ll be giving out at our December 10 Word of Mouth Marketing Crash Course): If you were to ask FreshBooks…

Read More 3 Comments

Free Teleconference: Guy Kawasaki & Andy Sernovitz — Nov 18, 5pm ET

Guy Kawasaki.  You know…the legendary entrepreneur, venture capitalist and irreverent pundit on "all things business."  Need I say more? Join us for a free call on Tuesday, Nov 18 at 5pm ET. I will be featured as a guest expert, along with Guy and: Pam Slim, author of Escape from Cubicle Nation, entrepreneur and veteran…

Read More Comments Off on Free Teleconference: Guy Kawasaki & Andy Sernovitz — Nov 18, 5pm ET

Word of Mouth Geniuses of the Week

Jim Edwards, Brandweek"Sour Tweets Get Sweet Results"Jim highlights a small but growing trend of companies using Twitter as a platform for customer service. He notes that all the companies he interviewed started ‘tweeting’ to observe customer feedback, a great way to use social media to gauge word of mouth. (link) Graeme Newell, Rbr.com"Social Media Marketing…

Read More Comments Off on Word of Mouth Geniuses of the Week

Word of Mouth Marketing Research: Massive Growth in Social Media for Word of Mouth

You can be a supergenius with GasPedal’s Word of Mouth Marketing Research slide of the week.  Share it, copy it and send it to a friend!

Read More Comments Off on Word of Mouth Marketing Research: Massive Growth in Social Media for Word of Mouth

Word of Mouth Geniuses of the Week

Drew McLellan, Drew’s Marketing Minute "The Headless Horseman Comes a Callin’ to Get You Texting!" Drew covers an amazing word of mouth campaign that Meijer recently did in Chicago. It was timely, it got people talking, and it also got them involved through texting. (link) Andrea Learned, MarketingProfs Daily Fix "The New Conspicuous Consumer" Andrea…

Read More Comments Off on Word of Mouth Geniuses of the Week
Featured Downloads

9 Things to Share That Start Conversations

Use the examples in this guide to help inspire ways to make your message more portable and shareable.

Read More

3 Must-Use Word of Mouth Marketing Tools

These tools will help you kick off any word of mouth campaign no matter what topic, industry, or budget.

Read More

The Top Four Tips for Multiplying Your Word of Mouth

These tips can help you get your marketing to do more work without a lot of extra effort.

Read More

10 Ways to Turn Around Negative Word of Mouth

The most effective ways to stop negative WOM with examples from Zappos, FedEx, Dell, and more.

Read More

The New Topics Worksheet

All word of mouth starts with a topic of conversation — a simple, portable, repeatable idea that gets people talking.

Read More

The Word of Mouth Action Plan

Create a complete word of mouth marketing plan using this worksheet’s eight simple steps.

Read More