8:30 — Kurt Vanderah welcomes the crowd to the Word of Mouth Crash Course.
8:32 — Coach Kurt takes the stage.
8:33 — 
8: 36 — Kurt goes over where all the rooms are and the agenda of the day.
8:37 — The Keynote will be given by Colleen Barrett – President Emeritus of Southwest Airlines and co-author of “Lead with LUV: A Different Way to Create Real Success”.
8:38 — There are six great authors here today.
8:39 — Kurt thanks the sponsors: Spredfast, Vitrue, Sprinklr, Shoutlet, Bunchball, VerticalResponse, and CMPLY.
8:40 — 
8:41 — Keeping with the sports theme there is a baseball bat hidden somewhere in the conference center for one lucky person to keep!
8:43 — Now to the stage, Andy Sernovitz
8:45 — 
About Wesley Faulkner
Wesley's experience spans multiple facets of the technology industry, from manufacturing to product development. His passion for technology was fostered through over 13 years of experience in technical and customer service support, field engineering, and digital media entertainment development. Recently, Wesley has become a rising player in the social media scene; he has been a featured guest on several web media outlets such as CNET and ManiaTV. As part of the Social Media Counsel, and then as a Social Media Evangelist, he assisted in the development of AMD's social media strategy and helped discover new business partnerships. Wesley's previous employers include Applied Materials, Integrated Devices, Dell, AMD and Snoball. Wesley currently on the board of the Austin chapter of Social Media Club and is the Founder of WordRipple.
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