- Jackie Huba, Church of the Customer
"Online vs. Offline Word of Mouth"
An excellent analysis of a vital factor — a person’s credibility — when determining the ultimate power of word of mouth. (link) - Justin Foster, Brand Militia
"A State of Urgency"
In a right-now kind of world, Justin shares some good tips to empower and rally the troops using word of mouth. (link) - Sean Moffitt, Buzz Canuck
"Word of Mouth – Monopoly Edition"
Sean’s always got good insight and perspective; but everybody loves a game, and Sean’s WOMmed this one up to perfection. (We want to be the top hat.) (link) - Winnie Hsia, Whole Story
"We’re all a-Twitter"
Whole Foods Market puts a spin on using Twitter by giving away gift cards to people who respond to a secret passphrase each week. (link) - Liz Shannon Miller, NewTeeVee
"Last Lecture Lecturer Randy Pausch Dies at 47"
When Professor Randy Pausch’s uplifting "last lecture" was uploaded to YouTube and blogged, it became a viral sensation. A wonderful example of WOM making the world a better place, ever so slightly. (link)