Tag Archives: word of mouth

Create your social media policy with the help of the newly updated Disclosure Best Practices Toolkit

A strong social media policy will help protect your brand. It isn’t something you add in later – all great social media programs have a strong ethics policy at their foundation. And now thanks to a lot of hard work and collaboration from the members of SocialMedia.org, creating yours will be much easier. That’s because today…

Read More Comments Off on Create your social media policy with the help of the newly updated Disclosure Best Practices Toolkit

3-Minute WOM Lesson: 3 tips to defuse a word of mouth crisis

[Welcome back to the You Can Be a Word of Mouth Marketing Supergenius! newsletter. This is text from the great issue all of our email subscribers just received. Sign yourself up using the handy form on the right.] Bad things happen to good companies. Sometimes it’s your fault, sometimes it’s bad luck. But it’s how you…

Read More Comments Off on 3-Minute WOM Lesson: 3 tips to defuse a word of mouth crisis

3-Minute WOM Lesson: Word of mouth tips for retailers

[Welcome back to the You Can Be a Word of Mouth Marketing Supergenius! newsletter. This is text from the great issue all of our email subscribers just received. Sign yourself up using the handy form on the right.] Whether you’re a one-location store or a national retail chain, you can have amazing word of mouth. How…

Read More 2 Comments

3-Minute WOM Lesson: 3 ways to make your Facebook fan page more interesting

[Welcome back to the You Can Be a Word of Mouth Marketing Supergenius! newsletter. This is text from the great issue all of our email subscribers just received. Sign yourself up using the handy form on the right.] Like any community, your Facebook fan page requires care and attention to attract fans and keep them coming…

Read More 1 Comment

3-Minute WOM Lesson: Why some testimonials are better than others

[Welcome back to the You Can Be a Word of Mouth Marketing Supergenius! newsletter. This is text from the great issue all of our email subscribers just received. Sign yourself up using the handy form on the right.] Last week we talked about how to get more testimonials. This week, it’s all about how to find…

Read More Comments Off on 3-Minute WOM Lesson: Why some testimonials are better than others

3-Minute WOM Lesson: 3 simple ways to get more testimonials

[Welcome back to the You Can Be a Word of Mouth Marketing Supergenius! newsletter. This is text from the great issue all of our email subscribers just received. Sign yourself up using the handy form on the right.] Great testimonials from happy fans are an important asset to any word of mouth program. It doesn’t matter…

Read More 2 Comments

3-Minute WOM Lesson: 3 ideas from nonprofits to get people talking

[Welcome back to the You Can Be a Word of Mouth Marketing Supergenius! newsletter. This is text from the great issue all of our email subscribers just received. Sign yourself up using the handy form on the right.] Want to learn how to get people talking? Try taking a few tips from the folks who are…

Read More Comments Off on 3-Minute WOM Lesson: 3 ideas from nonprofits to get people talking

3-Minute WOM Lesson: Signs you’ve got a great word of mouth topic

[Welcome back to the You Can Be a Word of Mouth Marketing Supergenius! newsletter. This is text from the great issue all of our email subscribers just received. Sign yourself up using the handy form on the right.] A great word of mouth topic drives long-term word of mouth. There’s no magic formula for creating them,…

Read More 1 Comment
Featured Downloads

9 Things to Share That Start Conversations

Use the examples in this guide to help inspire ways to make your message more portable and shareable.

Read More

3 Must-Use Word of Mouth Marketing Tools

These tools will help you kick off any word of mouth campaign no matter what topic, industry, or budget.

Read More

The Top Four Tips for Multiplying Your Word of Mouth

These tips can help you get your marketing to do more work without a lot of extra effort.

Read More

10 Ways to Turn Around Negative Word of Mouth

The most effective ways to stop negative WOM with examples from Zappos, FedEx, Dell, and more.

Read More

The New Topics Worksheet

All word of mouth starts with a topic of conversation — a simple, portable, repeatable idea that gets people talking.

Read More

The Word of Mouth Action Plan

Create a complete word of mouth marketing plan using this worksheet’s eight simple steps.

Read More