Tag Archives: word of mouth

The Five Ts of Word of Mouth

Here it is: Our all-time most downloaded guide on the fundamental elements behind every great word of mouth marketing campaign.

Read More Comments Off on The Five Ts of Word of Mouth

How Movember raised over $100 million in 30 days with word of mouth marketing

We’re bringing together an incredible group of word of mouth marketers for our Word of Mouth Crash Course in Austin on May 10. We’re featuring 12 how-to classes, 12 real-world case studies, and 6 brilliant authors – all in one thrilling day. One of our speakers is Movember’s Kory Klem. Kory will be talking about…

Read More Comments Off on How Movember raised over $100 million in 30 days with word of mouth marketing

5 real-life examples of how to convert almost any situation into positive word of mouth

Simplicity Sofas is a furniture manufacturer who sells products direct to consumers through our website. Our marketing program relies heavily on word of mouth. We routinely convert problems, mistakes, unreasonable demands, surprise gifts, routine procedures, and anything else that happens into opportunities to amaze and delight our customers. Since we conduct our business through e-commerce,…

Read More Comments Off on 5 real-life examples of how to convert almost any situation into positive word of mouth

How Threadless inspires their community to create amazing art and share it with the world

We’re bringing together an incredible group of word of mouth marketers for our Word of Mouth Crash Course in Austin on May 10. We’re featuring 12 how-to classes, 12 real-world case studies, and 6 brilliant authors – all in one thrilling day. Threadless’ Cam Balzer is part of the day’s fantastic lineup, and he’s going…

Read More Comments Off on How Threadless inspires their community to create amazing art and share it with the world

Research: How Gen-Y consumers use word of mouth and social media to make purchase decisions

While the battle for the hearts and spending power of Gen-Y rages on, some interesting studies have come out that bring new marketing information to light. It’s clear that while Gen-Y is heavily entrenched in the digital age, word of mouth marketing is still king of the hill. A “like” isn’t the same as a…

Read More 1 Comment

4 tips from Andy Sernovitz on how love and word of mouth will save your brand

Andy Sernovitz is our CEO here at WordofMouth.org, and he’s big on love. Specifically, the love that companies can earn from their customers. His big idea: Happy customers are your greatest advertisers. And when we dedicate ourselves to earning their respect and recommendation, amazing things happen. Andy is giving a keynote at our Word of…

Read More Comments Off on 4 tips from Andy Sernovitz on how love and word of mouth will save your brand

Video: How to work with influential talkers

Ant’s Eye View’s Jake McKee walks us through how to identify, reach out to, and inspire influencers to talk about you.

Read More Comments Off on Video: How to work with influential talkers

WOM Tip #80: Encourage fans to tell celebrities about you

Influential talkers like celebrities can give you a significant word of mouth boost. Jimmy Kimmel introduced us to Rebecca Black, PETA has long used celebrities to promote their cause, and Oprah’s list of “Favorite Things” is legendary for popularizing products. But celebrities can be very difficult to reach. So difficult, you’re typically better off focusing…

Read More Comments Off on WOM Tip #80: Encourage fans to tell celebrities about you
Featured Downloads

9 Things to Share That Start Conversations

Use the examples in this guide to help inspire ways to make your message more portable and shareable.

Read More

3 Must-Use Word of Mouth Marketing Tools

These tools will help you kick off any word of mouth campaign no matter what topic, industry, or budget.

Read More

The Top Four Tips for Multiplying Your Word of Mouth

These tips can help you get your marketing to do more work without a lot of extra effort.

Read More

10 Ways to Turn Around Negative Word of Mouth

The most effective ways to stop negative WOM with examples from Zappos, FedEx, Dell, and more.

Read More

The New Topics Worksheet

All word of mouth starts with a topic of conversation — a simple, portable, repeatable idea that gets people talking.

Read More

The Word of Mouth Action Plan

Create a complete word of mouth marketing plan using this worksheet’s eight simple steps.

Read More