Tag Archives: Word of Mouth Supergenius

Hugh MacLeod on “Ignore Everybody” — live from Word of Mouth Supergenius

12:49 — Andy Sernovitz introduces Hugh MacLeod, author of Ignore Everybody: And 39 Other Keys to Creativity. 12:50 —  “Im not a cartoonist.  I’m a marketing guy stuck in a cartoonist’s body.” 12:51 — “I used to work in an advertisinz agency. It’s funny to find yourself at 22-23  hired to be creative. To come…

Read More Comments Off on Hugh MacLeod on “Ignore Everybody” — live from Word of Mouth Supergenius

David Witt: How to Work with Bloggers and Influencers — live from Word of Mouth Supergenius

11:55 — Cale Johnson introduces General Mills‘ David Witt. 11:56 — David Witt kicked of his session about how to work with influencers and bloggers. One of the most important things he said is that you have to have very clear objectives with your social media campaigns. Many people say just be social and that’s…

Read More Comments Off on David Witt: How to Work with Bloggers and Influencers — live from Word of Mouth Supergenius

Case Study: Fiskars — live from Word of Mouth Supergenius

2:10 — Cale Johnson introduces Brains on Fire‘s Geno Church. 2:11 — ?Fiskars is the 2nd oldest incorporated brand in the world (didn’t know that!) and frankly it doesn’t seem like a product that would generate high conversation, especially given that it seems like so many people use them. 2:13 — But Fiskars worked very…

Read More Comments Off on Case Study: Fiskars — live from Word of Mouth Supergenius

Olivier Blanchard: How to Measure Word of Mouth — live from Word of Mouth Supergenius

11:53 — Kurt Vanderah mentions charity: water http://gaspedal.com/water 11: 54 — Kurt introduces BrandBuilder‘s Olivier Blanchard. 11:54 — Olivier: ROI — the most boring topic, but it’s why you all are here. I help companies integrate social media and WOM into what they do. I’m a brand management guy. In the process of working with companies, I…

Read More 2 Comments

Kevin Lee: How to Work with Online Reviews — live from Word of Mouth Supergenius

11:55 — Bergen Anderson introduces Yelp.com‘s Kevin Lee. 11:56 — People are paying a lot more attention to online reviews.  Here are some dos and don’ts. 11:56 — People trust folks they already know. What’s starling is that an equal proportion of people put just as much trust in what they find on a brand…

Read More Comments Off on Kevin Lee: How to Work with Online Reviews — live from Word of Mouth Supergenius

Dana VanDen Heuvel: How to Create and Promote Your Blog — live from Word of Mouth Supergenius

11:15 — Kurt Vanderah introduces Marketing Savants‘ Dana VanDen Heuvel (and tells everyone that he hopes they had a good snack). 11:16 — It’s 2010 – why are we talking about blogging? Wasn’t this what we talked about in 2003? We built one of the first blogs for WOMMA a few years ago. 11:17 —…

Read More 3 Comments

Brendan Hart: How to be Awesome on Twitter and Facebook — live from Word of Mouth Supergenius

11:15 — Cale Johnson introduces National Geographic‘s Brendan Hart. 11:16 — Brendan starts his session on how to be awesome on Twitter and Facebook. Some key questions: 1. How do I grow my followers? 2. What kind of content should I post? 3. What’s the point? 11:17 — Conversation between National Geographic and a customer now…

Read More 1 Comment

Andy Sernovitz: How to Stay Ethical and Out of Trouble — live from Word of Mouth Supergenius

10:15 — Bergen Anderson introduces GasPedal‘s CEO, Andy Sernovitz. 10:16 — “This is our serious lesson.  This is the important stuff.”  We always have an ethics talk because WOM is all about trust.   You can’t start open honest communications by lying to people. 10:17 —  Ethics is the foundation you build a WOM program on. …

Read More Comments Off on Andy Sernovitz: How to Stay Ethical and Out of Trouble — live from Word of Mouth Supergenius
Featured Downloads

9 Things to Share That Start Conversations

Use the examples in this guide to help inspire ways to make your message more portable and shareable.

Read More

3 Must-Use Word of Mouth Marketing Tools

These tools will help you kick off any word of mouth campaign no matter what topic, industry, or budget.

Read More

The Top Four Tips for Multiplying Your Word of Mouth

These tips can help you get your marketing to do more work without a lot of extra effort.

Read More

10 Ways to Turn Around Negative Word of Mouth

The most effective ways to stop negative WOM with examples from Zappos, FedEx, Dell, and more.

Read More

The New Topics Worksheet

All word of mouth starts with a topic of conversation — a simple, portable, repeatable idea that gets people talking.

Read More

The Word of Mouth Action Plan

Create a complete word of mouth marketing plan using this worksheet’s eight simple steps.

Read More