Tag Archives: wom
Case Studies February 2, 2010

Social media case study from Seth Miller of Turner Broadcasting System

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Come to BlogWell: How Big Brands Use Social Media on February 16 in San Diego to hear Starbucks, Clorox, Intuit, Avery Dennison, USAA, Community Medical Centers, State Farm Insurance, and the U.S. Navy share case studies in corporate social media. You’ll learn how to get started, get past roadblocks, and make your social media program…

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newsletter February 2, 2010

3-Minute WOM Lesson: How great companies build WOM into everything they do

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[Welcome back to the Word of Mouth Marketing newsletter. This is text of the great issue all of our email subscribers just received. Sign yourself up using the handy form on the right.] 1> Take it to 50,000 feet 2> Earn support from 50,000 people 3> Make it last 50 years 1> Take it to…

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WOM Tips February 1, 2010

Word of Mouth Tip #57: Help people look smarter to their friends

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Talkers love the opportunity to show off their smarts, their insider-knowledge, or their special status. Every time you help them show off their hard work and brains, you help them start conversations with friends, co-workers, and strangers. How a word of mouth supergenius does it: As one of the hottest new social networks, location-based foursquare…

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Events January 29, 2010

Upcoming GasPedal events

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1/29 Graco: Social media in a product recall (Private member call) Click here 2/2 Orange Business Services: Succeeding in social media initiatives (Public call) Click here 2/3 Kraft: Building structure around social media management (Private member call) Click here 2/3 National Association of REALTORS: How to run a customer unconference (Private member call) Click here…

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WOM Tips January 29, 2010

Word of Mouth Tip #29: Help people help a friend

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People love to help and support those they care about — it’s one of the driving fundamentals behind word of mouth. When you make an honest effort to help people help others, you earn a little spot in that relationship. You become an important link that everyone benefits from. How a word of mouth supergenius…

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Case Studies January 28, 2010

Social media case study from Bert DuMars of Newell Rubbermaid

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Come to BlogWell: How Big Brands Use Social Media on February 16 in San Diego to hear Starbucks, Clorox, TurboTax, Avery Dennison, USAA, Community Medical Centers, State Farm Insurance, and the U.S. Navy share case studies in corporate social media. You’ll learn how to get started, get past roadblocks, and make your social media program…

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WOM Tips January 27, 2010

Word of Mouth Tip #31: Bloggers need to write something every day — suggest something

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Bloggers, journalists, podcasters — all content producers — are always looking for the next great story. While there are plenty of horror stories of PR flacks blasting form letters to bloggers, you don’t have to suffer the same fate. In general, a polite email is a good start. Keep it friendly, honest, and be sure…

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Featured Downloads
Blog May 24, 2013

9 Things to Share That Start Conversations

By WordofMouth.org Editor

Use the examples in this guide to help inspire ways to make your message more portable and shareable.

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Blog May 10, 2013

3 Must-Use Word of Mouth Marketing Tools

By WordofMouth.org Editor

These tools will help you kick off any word of mouth campaign no matter what topic, industry, or budget.

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Blog April 26, 2013

The Top Four Tips for Multiplying Your Word of Mouth

By WordofMouth.org Editor

These tips can help you get your marketing to do more work without a lot of extra effort.

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Articles January 11, 2013

10 Ways to Turn Around Negative Word of Mouth

By WordofMouth.org Editor

The most effective ways to stop negative WOM with examples from Zappos, FedEx, Dell, and more.

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Downloads August 24, 2012

The New Topics Worksheet

By WordofMouth.org Editor

All word of mouth starts with a topic of conversation — a simple, portable, repeatable idea that gets people talking.

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Blog July 20, 2012

The Word of Mouth Action Plan

By WordofMouth.org Editor

Create a complete word of mouth marketing plan using this worksheet’s eight simple steps.

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