Tag Archives: talkers

Issue #123: Three WOM topics you can try today

Here’s a few simple topics you could try right now to get folks talking about you: 1> Special sale 2> Extraordinary customer service 3> Do something silly 1> Special sale One of the easiest topics you can use to get people talking about you is a great sale or a special offer. Get some bonus…

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From the book: New word of mouth case study on Microsoft

One of the biggest additions to the new edition of the best-selling book, Word of Mouth Marketing: How Smart Companies Get People Talking, is the five new case studies of brilliant word of mouth marketing from Dell, Potbelly, FreshBooks, Microsoft, and Levenger. We’re highlighting a different case study each day this week, continuing with Microsoft…

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Issue #120: Keep Your Talkers Happy

Improve your word of mouth by keeping your talkers happy with these basic techniques: 1> Make them feel important 2> Let them help out 3> Keep things fun 1> Make them feel important Keep your talkers happy by making sure they know how important they are. Give them special status, insider information, and the first…

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Accommodate your talkers

A few months ago, Springwise shared the story of Elvine, a Swedish clothing brand offering a free place to stay for visiting “creators.” The room, called “Creators Inn,” is located in Gothenburg, Sweden and is complete with free wifi, a guest book, and a balcony with impressive views of the city. Foreign visitors are given priority, but…

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Issue #113: Word of Mouth for a New Product

Learn to get people talking about your new product:1> Get fans involved before the launch2> Get samples in the hands of talkers3> Get tools for talking to early adopters 1> Get fans involved before the launch People love things they help build, so create ways to get your fans involved in the development phases. Give…

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Featured Downloads

9 Things to Share That Start Conversations

Use the examples in this guide to help inspire ways to make your message more portable and shareable.

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3 Must-Use Word of Mouth Marketing Tools

These tools will help you kick off any word of mouth campaign no matter what topic, industry, or budget.

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The Top Four Tips for Multiplying Your Word of Mouth

These tips can help you get your marketing to do more work without a lot of extra effort.

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10 Ways to Turn Around Negative Word of Mouth

The most effective ways to stop negative WOM with examples from Zappos, FedEx, Dell, and more.

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The New Topics Worksheet

All word of mouth starts with a topic of conversation — a simple, portable, repeatable idea that gets people talking.

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The Word of Mouth Action Plan

Create a complete word of mouth marketing plan using this worksheet’s eight simple steps.

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