We all know a “humble brag” when we see one. People love to share their accomplishments and look good in front of their friends, but it’s better if they can do it without looking like they’re explicitly bragging. So GrubHub helps their customers out with a discount for being a great tipper. GrubHub sends their…
Tag Archives: coupon
WOM Tip #422: Assist your customers in the “humble brag”
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WOM Tip #166: Use small stuff to make big impressions
While your service and your stuff are key to giving your customers a remarkable experience, sometimes what they talk about has more to do with the little details. These small things make for great opportunities to let your personality shine through and start word of mouth. Lots of companies use coupons and discounts — but…
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Creating an email-friendly word of mouth coupon
Email-friendly coupons require a few key components, and DSW nails them with this promotion. 1> It's simple, well designed and easy to forward on. 2> You're explicitly encouraged to share this with your friends. 3> It's a win-win for all participants. If you received this from a friend, you would never question their intentions for…
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