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About Eric Highland

Eric Highland is the co-founder of The Austinot, a blog devoted to the people, news, history, and nooks and crannies of Austin. Eric is also a speaker and teacher on the topics of social media and SEO marketing. A kid at heart, Eric loves DJing, techno gadgets, and disc golf.
Blog, Crash Course Live May 10, 2012

Rohit Bhargava on “Likeonomics”

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1:30 — Ryan Ronayne introduces Rohit Bhargava, author of Likeonomics: The Unexpected Truth Behind Earning Trust, Influencing Behavior, and Inspiring Action. 1:31 — Rohit takes the podium all smiles and thanks everyone for choosing his session. “You are getting a sneak peak at Likeonomics, it’s not out yet. It is brand new and I want…

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Blog May 24, 2013

9 Things to Share That Start Conversations

By WordofMouth.org Editor

Use the examples in this guide to help inspire ways to make your message more portable and shareable.

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Blog May 10, 2013

3 Must-Use Word of Mouth Marketing Tools

By WordofMouth.org Editor

These tools will help you kick off any word of mouth campaign no matter what topic, industry, or budget.

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Blog April 26, 2013

The Top Four Tips for Multiplying Your Word of Mouth

By WordofMouth.org Editor

These tips can help you get your marketing to do more work without a lot of extra effort.

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Articles January 11, 2013

10 Ways to Turn Around Negative Word of Mouth

By WordofMouth.org Editor

The most effective ways to stop negative WOM with examples from Zappos, FedEx, Dell, and more.

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Downloads August 24, 2012

The New Topics Worksheet

By WordofMouth.org Editor

All word of mouth starts with a topic of conversation — a simple, portable, repeatable idea that gets people talking.

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Blog July 20, 2012

The Word of Mouth Action Plan

By WordofMouth.org Editor

Create a complete word of mouth marketing plan using this worksheet’s eight simple steps.

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