In Google’s help forums, Top Contributors are volunteers that share their expertise with other customers and champion popular feedback to Google. Basically, they’re Google’s biggest fans.
And for all of their help, Google gives them the distinction of a “Top Contributor” online — but that’s not all. Each year, Google holds a Top Contributor Summit, where hundreds of these fans are invited to Google’s headquarters for three days.
At this Summit, Top Contributors don’t just listen to a nice lecture and go to a cool party, Google helps them do what they do best: learn, explore, and give feedback. They can talk directly to product and community managers, try out Google’s new stuff, and get to know one another on a Google campus.
That’s a big deal to Google’s biggest fans (and a big deal for the company, too). Instead of only talking to their fans through a computer screen, Google takes the opportunity to meet them face-to-face and show their gratitude — not just with a fancy party, but with something their fans actually love.