newsletter

3-Minute WOM Lesson: How to create and promote your blog

[Welcome back to the Word of Mouth Marketing newsletter. This is text of the great issue all of our email subscribers just received. Sign yourself up using the handy form on the right.] In this issue, Social Media Explorer Jason Falls shares his tips on creating and promoting your blog: 1> Forget the rules 2>…

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3-Minute WOM Lesson: Lessons from Will It Blend?

In this issue Blendtec’s VP of Marketing and Sales, George Wright, shares his tips on creating content people love to share: 1> Think integrity and honesty 2> Think objectives first, tactics second 3> Think of what you love to share 4> Listen to George’s live Supergenius preview You can see George — as well as…

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3-Minute WOM Lesson: How to create a fan community

In this issue, Brains on Fire’s Firestarter, Spike Jones, shares his three tips on creating a fan community: 1> Find the passion conversation 2> Create a barrier to entry 3> Establish a powerful identity 4> Listen to Spike’s live Supergenius preview You can see Spike — as well as 30 other brilliant word of mouth…

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3-Minute WOM Lesson: How to create offline word of mouth

[Welcome back to the You Can Be a Word of Mouth Marketing Supergenius! newsletter. This is text of the great issue all of our email subscribers just received. Sign yourself up using the handy form on the right.] In this issue, Zoocasa’s Head of Magic, Saul Colt, shares his three tips on creating offline word…

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3-Minute WOM Lesson: How to create word of mouth by connecting your customers

In this issue, Kira Wampler, Intuit’s Word of Mouth and Social Marketing Leader, Small Business Division, offers her three tips on creating WOM by connecting customers: 1> Focus on what your customers care about 2> Find ways to get everyone involved 3> Forget the marketing speech 4> Listen to Kira’s live Supergenius preview You can…

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3-Minute WOM Lesson: How to respond to customer feedback

[Welcome back to the You Can Be a Word of Mouth Marketing Supergenius! newsletter. This is text of the great issue all of our email subscribers just received. Sign yourself up using the handy form on the right.] In this issue, Converseon’s Lindsay Lebresco shares her tips on how to respond to customer feedback, posts,…

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3-Minute WOM Lesson: The fundamentals of a great WOM topic

[Welcome back to the You Can Be a Word of Mouth Marketing Supergenius! newsletter. This is text of the great issue all of our email subscribers just received. Sign yourself up using the handy form on the right.] A great topic isn’t a slogan or a generic brand message — it’s something simple that spreads…

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3-Minute WOM Lesson: 3 steps to creating sustainable word of mouth

[Welcome back to the You Can Be a Word of Mouth Marketing Supergenius! newsletter. This is text of the great issue all of our email subscribers just received. Sign yourself up using the handy form on the right.] The best word of mouth is something that grows over time, built on bigger and better tools…

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Featured Downloads

9 Things to Share That Start Conversations

Use the examples in this guide to help inspire ways to make your message more portable and shareable.

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3 Must-Use Word of Mouth Marketing Tools

These tools will help you kick off any word of mouth campaign no matter what topic, industry, or budget.

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The Top Four Tips for Multiplying Your Word of Mouth

These tips can help you get your marketing to do more work without a lot of extra effort.

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10 Ways to Turn Around Negative Word of Mouth

The most effective ways to stop negative WOM with examples from Zappos, FedEx, Dell, and more.

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The New Topics Worksheet

All word of mouth starts with a topic of conversation — a simple, portable, repeatable idea that gets people talking.

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The Word of Mouth Action Plan

Create a complete word of mouth marketing plan using this worksheet’s eight simple steps.

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