12/2 Razorfish: Social media metrics and the “Fluent” survey (Private member call) Click here 12/16 Word of Mouth Supergenius: Learn to be a fantastic word of mouth marketer with 12 how-to classes, 12 real-world case studies, and 6 brilliant authors. You’ll learn practical, hands-on techniques to get started, grow your program, and earn amazing word…
How to inspire word of mouth through customer service — live with Get Satisfaction’s Lane Becker
Continuing our previews for Word of Mouth Supergenius: The “How to be Great at Word of Mouth Marketing” Conference on December 16 here in Chicago, we bring you word of mouth supergenius and Get Satisfaction President, Lane Becker. Lane will be hosting the class, “How to Inspire WOM with Customer Service,” and shared these ideas…
Six Pixels of Separation — live with author Mitch Joel
Continuing our previews for Word of Mouth Supergenius: The “How to be Great at Word of Mouth Marketing” Conference on December 16 here in Chicago, we bring you word of mouth supergenius and author, Mitch Joel. Here Mitch shares a few of his big ideas as a preview for the author session he’ll be hosting:…
How to measure your word of mouth — live with Olivier Blanchard
Continuing our previews for Word of Mouth Supergenius: The “How to be Great at Word of Mouth Marketing” Conference on December 16 here in Chicago, we bring you word of mouth supergenius and BrandBuilder Principal and Senior Strategist, Olivier Blanchard. Olivier will be hosting the class, “How to Measure Word of Mouth,” and shared these…