3:00 — Bergen Anderson introduces Intuit‘s Kira Wampler. 3:01 — Kira Wampler is part of the small business division of Intuit. 3:02 — Intuit faced two small problems: – Intuit as our small business brand was brand new – We love to talk about acounting but small business owners don’t! Intuit had the, “chocolate problem”…
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Case Study: Intuit — live from Word of Mouth Supergenius
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Case Study: Coca-Cola — live from Word of Mouth Supergenius
3:00 — Kurt Vanderah introduces Adam Brown of Coca-Cola. 3:01 — Adam: Couple of things: – You have to do four things right. – Traditional campaign mindset doesn’t work. – Fish where the fish are. – Success revolves around genuine, compelling content. 3:01 — Adam: Our homepage isn’t just coke.com. It is everywhere that people…
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Case Study: LEGO — live from Word of Mouth Supergenius
2:20 — Bergen Anderson introduces Ant’s Eye View‘s Jake McKee.2:23 — Jake McKee says, “a powerful global conversation has started.” 2:24 — “Inside Fort Business” nothing gets in, and nothing gets out unless it’s dead. In 1999 the majority of LEGO’s business came from Christmas, and the week before Christmas–LEGO used to rely on their…
Case Study: The Land of Nod — live from Word of Mouth Supergenius
2:20 — Jim Lovelady introduces Bazaarvoice’s Sam Decker and Michelle Kohanzo of The Land of Nod. 2:21 — Sam: We have 20 minutes to present, and so it’s kind of hard to get to know everyone. Sam says hello to the audience and talks about how important it is to build a relationship with your…
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Virginia Miracle: How to Work With Bloggers and Influencers — live from Word of Mouth Supergenius
11:55 — Jim Lovelady introduces Ogilvy PR‘s Virginia Miracle. 11:56 — Virginia explains how she got started with WOMMA, and then later with Dell. 11:56 — Virginia says targeting an influencer is not the first step. She recommends finding what you have to offer and then finding the right subset of talkers you can work…
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Andy Sernovitz: How to Create Your Word of Mouth Marketing Plan — live from Word of Mouth Supergenius
11:55 — Kurt Vanderah introduces GasPedal‘s Andy Sernovitz. 11:56 — Andy: This will be a condensed version of our eight-hour crash course. 11:56 — Andy: The Key Steps: 1. Form a WOM Team 2. Find your Five Ts 3. Listen & Participate 4. Bake it into your DNA 11:57 — Andy says WOM has to…
