When most companies have grand opening, they celebrate their store: flags in the parking lot, banners over the door, and billboard announcements. When The Container Store opens a new location, they celebrate their customers. Before The Container Store opens a newly built store, they give their biggest fans the opportunity to become a “Super Fan.”…
Tag Archives: The Container Store
WOM Tip #578: Celebrate your customer — not yourself
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3 actions to build a culture of “belief” in your organization
This is a guest post from Jeanne Bliss — customer experience expert and author of “I Love You More Than My Dog.” See the original post this is adapted from and more like it on her blog. Take action to make “believing” a core competency in your organization and culture. Read More: Do Your Employees Feel…
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