Tag Archives: subscription
Blog, WOM Tips June 30, 2014

WOM Tip #489: Just because it’s automated doesn’t mean it can’t be friendly

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We get it. You’re busy. You can’t write every customer you meet a personalized note or a special email. Some things have to be automated — and that’s OK. But that doesn’t mean you can’t show a little personality. For example, Tonx, a high-end coffee subscription service (who’s also great at helping their customers spread…

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