Tag Archives: breakfast
Blog, WOM Tips September 23, 2013

WOM Tip #185: Make your event reservation-only

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When restaurants give away something good for free, you know there’s going to be a line, chaos, and generally, an unpleasant experience. And while some stores are willing to deal with the lapse in good service to get tons of customers through the door, they’re forgetting one important thing: The customer experience is not about…

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