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About Cale Johnson

Cale Johnson is the Editor and VP of Content at WordofMouth.org. Follow him on twitter at @calejohnson.

3-Minute WOM Lesson: 3 ways to show off your passive word of mouth

[Welcome back to the You Can Be a Word of Mouth Marketing Supergenius! newsletter. This is text from the great issue all of our email subscribers just received. Sign yourself up using the handy form on the right.] Passive word of mouth consists of subtle and often unspoken recommendations — but it can be a powerful…

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3-Minute WOM Lesson: How to overcome the chocolate problem

[Welcome back to the You Can Be a Word of Mouth Marketing Supergenius! newsletter. This is text of the great issue all of our email subscribers just received. Sign yourself up using the handy form on the right.] Everyone loves chocolate, but when was the last time you ate some and ran to the phone…

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Upcoming GasPedal events

9/21 Alberto Culver: Managing promotions on Facebook (Private member call.) Learn more 10/12 UnitedHealth Group: Success in social recruiting (Private member call.) Learn more 11/9 BlogWell: Featuring social media case studies from SAP, American Express, Johnson & Johnson, Scholastic, SunGard, The Hershey Company, Pfizer, and BlackRock. (Public event.) Learn more

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3-Minute WOM Lesson: 3 talkers you may be overlooking

[Welcome back to the You Can Be a Word of Mouth Marketing Supergenius! newsletter. This is text of the great issue all of our email subscribers just received. Sign yourself up using the handy form on the right.] Great word of mouth begins with a focus on the people who will be doing the talking….

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3-Minute WOM Lesson: 3 simple conversation starters

[Welcome back to the You Can Be a Word of Mouth Marketing Supergenius! newsletter. This is text of the great issue all of our email subscribers just received. Sign yourself up using the handy form on the right.] You can have amazing word of mouth — and you can do it on the smallest of…

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Directions to Word of Mouth Supergenius

How to get to Word of Mouth Supergenius today: We’re at Pier Sixty (at Chelsea Piers), 23rd Street & the Hudson River, New York, NY (click for map) When approaching, look for the Pier 60 sign: Turn in and head all the way to the end (Note: If you’re in water, you’ve went too far): You’ve made it!…

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Passionate about social media in business? We’ve got a job for you.

Here at GasPedal, we’re looking to hire a few smart, talented, and friendly people to help us in our mission of teaching businesses everywhere that honest, ethical customer love is the most powerful kind of marketing. We’re helping companies learn to listen, to obsess over customer experience, to treat people like people, to value values,…

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Featured Downloads

9 Things to Share That Start Conversations

Use the examples in this guide to help inspire ways to make your message more portable and shareable.

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3 Must-Use Word of Mouth Marketing Tools

These tools will help you kick off any word of mouth campaign no matter what topic, industry, or budget.

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The Top Four Tips for Multiplying Your Word of Mouth

These tips can help you get your marketing to do more work without a lot of extra effort.

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10 Ways to Turn Around Negative Word of Mouth

The most effective ways to stop negative WOM with examples from Zappos, FedEx, Dell, and more.

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The New Topics Worksheet

All word of mouth starts with a topic of conversation — a simple, portable, repeatable idea that gets people talking.

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The Word of Mouth Action Plan

Create a complete word of mouth marketing plan using this worksheet’s eight simple steps.

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