Your shopping bags and product packaging are little billboards that your customers carry around advertising your stuff. But if they’re throwing them away once they get home, that word of mouth opportunity only lasted for the duration of their trip home. You can make more opportunities for people to talk about your stuff by making…
WOM Tip #159: Make your packaging a conversation-starter
How Johnny Cupcakes has nothing to do with cupcakes (and why people talk about it)
What started as a nickname for Johnny “Cupcakes” Earle has blossomed into a multi-million dollar apparel business. Founded in 2001, today Johnny Cupcakes (the business) employs more than 30 people and had 2008 sales of $3.8 million. One of the keys to Johnny Cupcakes’ success: Earle’s philosophy of shopping as entertainment — the kind you…