This is a guest post from Jeanne Bliss — customer experience expert and author of “I Love You More Than My Dog.” See the original post this is adapted from and more like it on her blog. As customers and employees, we crave what the beloved companies deliver. Beloved companies enable people to decide and act from a…
Video: How Sabre Holdings motivated employees to engage with their community of fans
Building a community for your fans to connect and share feedback is a great way to keep customers talking about your brand. In this video, travel technology company Sabre Holdings shares how they already had a growing community of airline customers — but they were missing an opportunity with their community members: employee engagement. The…