Simplicity Sofas is a furniture manufacturer who sells products direct to consumers through our website. Our marketing program relies heavily on word of mouth. We routinely convert problems, mistakes, unreasonable demands, surprise gifts, routine procedures, and anything else that happens into opportunities to amaze and delight our customers. Since we conduct our business through e-commerce,…
5 real-life examples of how to convert almost any situation into positive word of mouth
Word of Mouth Marketing Research: Rising Gas Prices and WOM
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