Tag Archives: book

Excerpt from “Brains on Fire”

The Brains on Fire team asks you to dig deep and discover what ignites powerful, sustainable, word of mouth movements.

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Free download: The Face-to-Face Book (Introduction) by Ed Keller and Brad Fay

According to research, “More than 90 percent of the conversations about products, services, and brands that take place every day in America happen offline.” In this book about in-person social networking, word of mouth marketing experts Ed Keller and Brad Fay prove how offline word of mouth is the key to soaring revenues. Together with…

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Paul Gillin’s “Secrets of Social Media Marketing”

Paul Gillin, author of the best-selling book, “The New Influencers: A Marketer’s Guide to the New Social Media,” gave us a few signed copies of his latest release, “Secrets of Social Media Marketing: How to Use Online Conversations and Customer Communities to Turbo-Charge Your Business!” to give away. Paul’s first book was highly praised by…

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Winners of the revised edition of Andy’s best-seller on word of mouth marketing

A big congratulations to Vicky Hennegan, Nick Scarpino, Tim Bursch, Scott Davila, Michael Steedle, Derek Smith, Cristhian Mestre, Katia Adams, Monica Ginder, and Sara McVey. You folks have won a limited edition, super-secret copy of the revised edition of Andy’s Word of Mouth Marketing: How Smart Companies Get People Talking. If you’re one of the…

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From the book: WOM works for Business-to-Business, too

This week we’re taking a look at BtoB word of mouth marketing inspired by the new chapter in the revised edition of Andy Sernovitz’ best-seller, Word of Mouth Marketing: How Smart Companies Get People Talking. One of the most common questions we get is: Does any of this WOM stuff work for BtoB marketers? The…

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New section from the updated word of mouth book: Business-to-business word of mouth

This new section from the revised edition of Andy Sernovitz’ book, Word of Mouth Marketing: How Smart Companies Get People Talking, is dedicated to BtoB word of mouth tips and strategies. This section covers what’s different (and what’s the same) in traditional business-to-consumer and BtoB word of mouth strategies, as well as the top five…

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New case studies from the updated edition of Andy Sernovitz’ best-selling book on word of mouth

One of the biggest additions to the new edition of the best-selling book, Word of Mouth Marketing: How Smart Companies Get People Talking, is the five new case studies of brilliant word of mouth marketing from Dell, Potbelly, FreshBooks, Microsoft, and Levenger. Next week we’ll go into more detail on the specific examples, but here’s…

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The top-secret collector’s edition of the revised book on word of mouth

We’ve created a special, top-secret version of the new edition of the book, Word of Mouth Marketing: How Smart Companies Get People Talking. This special version is specifically created for those WOM believers out there with the passion to join and spread the Secret and Mysterious Order of Word of Mouth. It outlines the high…

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Featured Downloads

9 Things to Share That Start Conversations

Use the examples in this guide to help inspire ways to make your message more portable and shareable.

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3 Must-Use Word of Mouth Marketing Tools

These tools will help you kick off any word of mouth campaign no matter what topic, industry, or budget.

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The Top Four Tips for Multiplying Your Word of Mouth

These tips can help you get your marketing to do more work without a lot of extra effort.

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10 Ways to Turn Around Negative Word of Mouth

The most effective ways to stop negative WOM with examples from Zappos, FedEx, Dell, and more.

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The New Topics Worksheet

All word of mouth starts with a topic of conversation — a simple, portable, repeatable idea that gets people talking.

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The Word of Mouth Action Plan

Create a complete word of mouth marketing plan using this worksheet’s eight simple steps.

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