Tag Archives: badges

3 ways to earn word of mouth from super fans

[Welcome back to our Word of Mouth Marketing Lessons newsletter. This is text from the great issue all of our email subscribers just received. Sign yourself up using this handy form.] Almost every business has super fans. They’re the customers who love your stuff so much it’s a little weird. These people are fantastic customers…

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Word of Mouth Tip #60: Give old fans a new reason to talk

All word of mouth conversations need a trigger – something to start the conversation. For your new fans, everything is different and exciting, so they’re surrounded by triggers. But as the newness quickly fades, you need to mix in remarkable moments to give the old-school folks something new to share. By the time you hit…

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Word of Mouth Tip #57: Help people look smarter to their friends

Talkers love the opportunity to show off their smarts, their insider-knowledge, or their special status. Every time you help them show off their hard work and brains, you help them start conversations with friends, co-workers, and strangers. How a word of mouth supergenius does it: As one of the hottest new social networks, location-based foursquare…

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WOM lessons from the 2009 NRA Show: Give them something to wear

Supergenius Example #4: Garden Hearts Garden Hearts, a produce company, was displaying some of their creations — including a head of lettuce that matures smaller than normal lettuce, making it the perfect size for a single serving of salad — at the 2009 NRA Show. While the chef behind the booth was talking about his…

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Issue #116: Make Your Site Shareable

Tune-up your website to help your fans talk about you: 1> Make it easy to print 2> Create images to share 3> Give text to copy 1> Make it easy to print When someone hits print from your site, how clean is the printout? Make sure your print style sheets are set up to include…

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Featured Downloads

Download: “The Difference Map” by Bernadette Jiwa

We’re big fans of author of The Fortune Cookie Principle and TEDx speaker Bernadette Jiwa, who says that good marketing…

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The first chapter of “The Social Media Side Door” by Ian Greenleigh

Ian reveals the best ways to earn the attention of influential people using social media channels.

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9 Things to Share That Start Conversations

Use the examples in this guide to help inspire ways to make your message more portable and shareable.

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3 Must-Use Word of Mouth Marketing Tools

These tools will help you kick off any word of mouth campaign no matter what topic, industry, or budget.

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The Top Four Tips for Multiplying Your Word of Mouth

These tips can help you get your marketing to do more work without a lot of extra effort.

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10 Ways to Turn Around Negative Word of Mouth

The most effective ways to stop negative WOM with examples from Zappos, FedEx, Dell, and more.

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