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8/26 Wells Fargo: Social media engagement during a financial crisis (Public call) Click here 11/10 BlogWell Atlanta: The Home Depot, UPS, Sungard, Orange Business Services, ConAgra, Turner Broadcast System, Newell Rubbermaid, and Coke share case studies in corporate social media. You’ll learn how to get started, get past roadblocks, and make your social media program…

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The one word of mouth question you should be asking yourself

Before you launch a product, run an ad, create a sale, host an event — whatever — before you do it, ask yourself: Would anyone tell a friend about this? It’s the number one rule in word of mouth marketing. Without the element of “remarkable,” your product, your idea, and your story won’t spread. The…

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Masi Bicycles demonstrates an easy way to put your fans in your ads

When Masi Bicycles was preparing to shoot photos for their next catalog, Masi’s Brand Manager, Tim Jackson, posted a shout-out to all fans in the area to stop by to possibly get in their new catalog and ads. Here’s Tim’s post: Calling all Minneapolis Masi owners! Next week, May 18th to 22nd, I’ll be in Minneapolis…

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Issue #145: Why it’s OK for your WOM topic to fail

[Welcome back to the You Can Be a Word of Mouth Marketing Supergenius! newsletter. This is text of the great issue all of our email subscribers just received. Sign yourself up using the handy form on the right.] Not every word of mouth topic or idea is a home run. But if you’re doing it…

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How Ford supports Mustang fans by dedicating a chunk of their site to them

As Ford rolls out its 2010 Mustang, a big chunk of their new micro-site is all about connecting visitors to the external sites owned and operated by die-hard Mustang fanatics. Broken down into three categories — “Accessories,” “Clubs and Forums,” and “Favorite Sites” — Ford points to dozens of their biggest online fans. The Lesson:…

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Upcoming GasPedal events

9/17 Word of Mouth Crash Course: Learn everything you need to start a fantastic word of mouth marketing program in just one day! You’ll develop a plan that is easy to execute, affordable, and promises measurable results within 60 days. Click here 11/10 BlogWell Atlanta: The Home Depot, UPS, Sungard, Orange Business Services, ConAgra, Turner…

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Ford: “Supporting Positive Online Word of Mouth” — Live from BlogWell

4:20 — Andy Sernovitz introduces Scott Monty, Ford’s Global Digital and Multimedia Communications Manager. See the slideshow at http://slideshare.net/scottmonty 4:21 — Scott: Ford has a 95% recognition rate globally. 4:22 — Scott: We are in a very tumultuous time. Scott explains how when he first came to Ford, all he thought of the company was…

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AccuQuote: “Social Media for the Analytic Marketer” — Live from BlogWell

4:20 — Bob Pearson introduces Sean Cheyney, AccuQuote’s VP of Marketing and Business Development. 4:23 — Sean: ROI is a big question in social media. AccuQuote is very analytical in everything that we do. We say “we’ll do branding” but it’s a by-product of doing direct response. Early on, the question was how we can…

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Featured Downloads

9 Things to Share That Start Conversations

Use the examples in this guide to help inspire ways to make your message more portable and shareable.

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3 Must-Use Word of Mouth Marketing Tools

These tools will help you kick off any word of mouth campaign no matter what topic, industry, or budget.

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The Top Four Tips for Multiplying Your Word of Mouth

These tips can help you get your marketing to do more work without a lot of extra effort.

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10 Ways to Turn Around Negative Word of Mouth

The most effective ways to stop negative WOM with examples from Zappos, FedEx, Dell, and more.

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The New Topics Worksheet

All word of mouth starts with a topic of conversation — a simple, portable, repeatable idea that gets people talking.

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The Word of Mouth Action Plan

Create a complete word of mouth marketing plan using this worksheet’s eight simple steps.

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