Archive by Author

About WordofMouth.org Editor

Posts attributed to WordofMouth.org Editor are written by our staff. You can meet, learn more about, and contact them here.

Word of mouth research: 72% of gamers rely on word of mouth for info about video games

According to a new survey from the NPD Group, the majority of gamers rely on word of mouth for game information. 41% of respondents cited direct word of mouth, with another 31% citing hands-on play at the home of a friend or relative — putting referrals and recommendations from friends and strangers well ahead of traditional…

Read More 2 Comments

Issue #148: Word of mouth for your coupons

[Welcome back to the You Can Be a Word of Mouth Marketing Supergenius! newsletter. This is text of the great issue all of our email subscribers just received. Sign yourself up using the handy form on the right.] Discounts and coupons are classic conversation starters, but with a few tweaks, you can make them into…

Read More 7 Comments

Upcoming GasPedal events

9/15 Bazaarvoice Word of Mouth Webinar: Positive results from negative feedback (Public webinar) Click here 9/16 Valeria Maltoni: Uncovering your company’s hidden assets (Private member call) Click here 9/17 CME Group: Seeing results with social media tools in marketplace 4.0 (Public call) Click here 9/22 Beth Blecherman: The challenge of mommy bloggers (Private member call)…

Read More 1 Comment

Don’t let them leave your booth without something to show off (and 7 other WOM tips for trade show exhibitors)

Trade shows can be boring, stuffy, loud places in which visitors meet hundreds of vendors — most of which they never remember. But smart word of mouth marketers know it doesn’t have to be that way: They’re the ones giving away something fun, doing something weird, or handing out something brilliant and useful. In the “something…

Read More 4 Comments

Issue #147: Overcoming the 3 common barriers to word of mouth

[Welcome back to the You Can Be a Word of Mouth Marketing Supergenius! newsletter. This is text of the great issue all of our email subscribers just received. Sign yourself up using the handy form on the right.] There are certain products, issues, and groups of talkers that have natural word of mouth barriers. Here…

Read More 5 Comments

Upcoming GasPedal events

9/09 CME Group: Social media in a regulated industry (Private member call) Click here 9/15 Bazaarvoice Word of Mouth Webinar: Positive results from negative feedback (Public webinar) Click here 9/16 Valeria Maltoni: Uncovering your company’s hidden assets (Private member call) Click here 9/17 CME Group: Seeing results with social media tools in marketplace 4.0 (Public…

Read More Comments Off on Upcoming GasPedal events

Word of mouth research: Study shows WOM marketing has 20 times higher elasticity than traditional marketing

In a study released in April of 2008 entitled, “Effects of Word-of-Mouth Versus Traditional Marketing: Findings from an Internet Social Networking Site,” researchers Michael Trusov, Randolph E. Bucklin, and Koen H. Pauwels found that the elasticity (the change in sales resulting from each dollar spent) of word of mouth marketing is roughly 30 times higher than that of traditional…

Read More 8 Comments

How Beck is feeding music fans fresh stuff to share (and increasing web traffic by 500 percent)

Instead of releasing a new album in one big splash, singer-songwriter Beck is dripping out a bunch of free covers online as part of his new “Record Club” project — beginning with a reinterpretation of classic rock band The Velvet Underground‘s 1967 debut album. Collaborating with about eight friends and musicians, Beck recorded the songs in one day…

Read More 2 Comments
Featured Downloads

9 Things to Share That Start Conversations

Use the examples in this guide to help inspire ways to make your message more portable and shareable.

Read More

3 Must-Use Word of Mouth Marketing Tools

These tools will help you kick off any word of mouth campaign no matter what topic, industry, or budget.

Read More

The Top Four Tips for Multiplying Your Word of Mouth

These tips can help you get your marketing to do more work without a lot of extra effort.

Read More

10 Ways to Turn Around Negative Word of Mouth

The most effective ways to stop negative WOM with examples from Zappos, FedEx, Dell, and more.

Read More

The New Topics Worksheet

All word of mouth starts with a topic of conversation — a simple, portable, repeatable idea that gets people talking.

Read More

The Word of Mouth Action Plan

Create a complete word of mouth marketing plan using this worksheet’s eight simple steps.

Read More