Spam apology


  1. Word of Mouth Tip #197 - The NALA Blog - March 11, 2013

    […] The blog talked about Mini’s servers who went haywire and sent 100s of emails to a batch of their customers risking customer trust and requiring a mass apology.  Instead of a simple email apologizing for the mass email, they spammed their subscribers by sending them a can of Spam, chocolate roses and duct tape to fix things with an apology letter explaining the glitch and asking forgiveness.  Check out the picture here. […]

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