General Mills understands that people are passionate about food. So passionate, in fact, that they needed someone more connected, more opinionated, and more loyal than the agencies who were running their social media platforms. They also knew they were missing an opportunity to actually learn from the people who were talking to them and about…
Tag Archives: passion
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January 22, 2013
How Threadless, Home Depot, and AmEx get groups of fans talking
[Welcome back to our Word of Mouth Marketing Lessons newsletter. This is text from the great issue all of our email subscribers just received. Sign yourself up using this handy form.] Everyone loves being a part of a group. When people who share a common interest also share a common goal or excitement, the emotional…
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Articles
- 50 small things to help improve your customer service April 18, 2013
- The fallacy of community May 2, 2013
- The 8 essential word of mouth training books May 14, 2013
- How to spread word of mouth with video content March 26, 2013
- WOM Tip #160: Make your swag more useful April 22, 2013
- 3 inexpensive ways to earn word of mouth from big talkers and celebrities June 18, 2013
- WOM Tip #225: If your office is raving about it, your customers will too June 17, 2013
- Video: How Walgreens connects employees with online communities June 14, 2013
- Meet in the middle June 13, 2013
- Why no business is too boring for word of mouth June 12, 2013
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Bridgette Cude: Thanks, Rob! -Bridgette at WordofMouth.org...
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Rob: That is great! It could've been even better if s...
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Dawn R: Mitch, Generally I read and find your short ess...
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Dawn R: Mitch, Generally I read and find your short ess...
- Chicago Business Referral Network: [...] How to spread word of mouth by doing the rig...