While the battle for the hearts and spending power of Gen-Y rages on, some interesting studies have come out that bring new marketing information to light. It’s clear that while Gen-Y is heavily entrenched in the digital age, word of mouth marketing is still king of the hill. A “like” isn’t the same as a…
Tag Archives: Millenial Branding
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Articles
- 50 small things to help improve your customer service April 18, 2013
- The fallacy of community May 2, 2013
- WOM Tip #160: Make your swag more useful April 22, 2013
- The 8 essential word of mouth training books May 14, 2013
- WOM Tip #194: Even billing can be an opportunity to make a new fan June 10, 2013
- Do customers look forward to seeing you? June 19, 2013
- 3 inexpensive ways to earn word of mouth from big talkers and celebrities June 18, 2013
- WOM Tip #225: If your office is raving about it, your customers will too June 17, 2013
- Video: How Walgreens connects employees with online communities June 14, 2013
- Meet in the middle June 13, 2013