What do you think?
Articles
- 50 small things to help improve your customer service
- The fallacy of community
- The 8 essential word of mouth training books
- How to spread word of mouth with video content
- WOM Tip #160: Make your swag more useful
- 3 inexpensive ways to earn word of mouth from big talkers and celebrities
- WOM Tip #225: If your office is raving about it, your customers will too
- Video: How Walgreens connects employees with online communities
- Meet in the middle
- Why no business is too boring for word of mouth
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Bridgette Cude: Thanks, Rob! -Bridgette at WordofMouth.org...
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Rob: That is great! It could've been even better if s...
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Dawn R: Mitch, Generally I read and find your short ess...
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- Chicago Business Referral Network: [...] How to spread word of mouth by doing the rig...
Trackbacks/Pingbacks
[...] The blog talked about Mini’s servers who went haywire and sent 100s of emails to a batch of their customers risking customer trust and requiring a mass apology. Instead of a simple email apologizing for the mass email, they spammed their subscribers by sending them a can of Spam, chocolate roses and duct tape to fix things with an apology letter explaining the glitch and asking forgiveness. Check out the picture here. [...]