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- How Disney says, “I’m sorry” August 13, 2014
- 3 ways to use competition to start word of mouth July 29, 2014
- Someone has to hate your brand September 10, 2014
- TED and the art of loyalty July 17, 2014
- WOM Tip #169: Re-energize word of mouth by repackaging your stuff September 8, 2014
- 3 word of mouth lessons from a bar September 30, 2014
- WOM Tip #227: Find your “thing” September 29, 2014
- Video: How Thomson Reuters earned new customers with great content September 26, 2014
- In retail: Customer experience and the “cool factor” September 25, 2014
- Creating love affairs: You can’t buy their love September 24, 2014
- Tim Latham: But unfortunately, from a quick scan of their Trip...
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- Edwin: Great ideas that I can immediately implement....
- Ryan Karpeles: I think "brand loyalty" has faded into the backg...
- Assisti e fatti odiare | Tech Economy: […] Il tema torna ora d’attualità a segui...