Tag Archives: crash course

Case Study: Movember

3:50 — Erin McDaniel introduces Movember‘s Digital Strategist, Kory Klem. 3:51 — Movember ~ Changing the Face of Men’s Health. 3:52– In 2003 3o Mo Bros sat around and wondered what happened to the mustache culture. 3:53– In 2004 that same group decided to create Movember, which would bring awareness to men’s health. That first year…

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Case Study: Costco

3:50 — Cale Johnson introduces Costco‘s Senior Director of Corporate Marketing, Robin Ross. 3:51 — Trick question: Have you seen the new Costco commercial? They don’t exist. Costco runs on a business model that is fueled on Word Of Mouth Marketing. 3:52 — We are getting a brief history of Costco. 5:53 — Why WOM?…

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Case Study: Discovery Communications

2:50 — Erin McDaniel introduces Discovery Communications‘ Social Media Manager, Kristen Variola. 2:51 — Today we are talking about Cake Boss! Cake boss is a fan favorite on TLC, and has been online since 2009. 2:53– Discovery connects with fans on Twitter, Facebook and Pinterest. Facebook is currently the biggest channel with 4.1 million likes. 2:54–…

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Case Study: Maker’s Mark

2:10 — Erin McDaniel introduces Doe-Anderson‘s President and CEO, Todd Spencer 2:11 — 2:12 — Bill Samuels, Sr. was the inventor of Maker’s Mark. 2:14 — “Anything that can be said about a good whiskey has already been said about a bad whiskey.” 2:15 —  In the beginning the market demographic we focused on are…

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Case Study: Don’t Mess With Texas

2:50 — Cale Johnson introduces GSD&M‘s Founder, Tim McClure. Not talking about Word of Mouth but Word of Mom … more about that later. 1985 Texas taxpayers paying millions of dollars to clean up highways, and cost was going up 15% per year. Department of Transportation put out an RFP for a campaign on reducing…

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Case Study: Threadless

2:10 — Cale Johnson introduces Threadless‘ CMO, Cam Balzer. 2:11 — Will take us through the key drivers that have brought success — create products that people like to wear, products that become icebreakers. 2:12 — When you involve a community in creating your products, awesome things happen. A global community of designers submit designs…

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Case Study: Noodles & Company

2:10 — Kurt Vanderah introduces Noodles & Company‘s Marketing Manager, Nick Filler. 2:12 — The word of mouth campaign created with a t-shirt and a Sharpie pen. 2:13 — Noodles & Company are under 300 restaurants, but they use word of mouth and creativity to their advantage. 2:14 — The goals: do something different, create a spectacle, engage…

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Case Study: WindsorONE

2:50 — Kurt Vanderah introduces WindsorONE‘s President & CEO, Craig Flynn, Director of Marketing, Brian Bunt, and Design & Brand Strategist, Emily Albinski. 2:51 — Looking forward to some great thoughts!!! 2:52 — Word of Mouth: Fission Formula. (Missed first part – will get it) 53% of a yes decision. Flip The Funnel. Your best customers…

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Featured Downloads

9 Things to Share That Start Conversations

Use the examples in this guide to help inspire ways to make your message more portable and shareable.

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3 Must-Use Word of Mouth Marketing Tools

These tools will help you kick off any word of mouth campaign no matter what topic, industry, or budget.

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The Top Four Tips for Multiplying Your Word of Mouth

These tips can help you get your marketing to do more work without a lot of extra effort.

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10 Ways to Turn Around Negative Word of Mouth

The most effective ways to stop negative WOM with examples from Zappos, FedEx, Dell, and more.

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The New Topics Worksheet

All word of mouth starts with a topic of conversation — a simple, portable, repeatable idea that gets people talking.

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The Word of Mouth Action Plan

Create a complete word of mouth marketing plan using this worksheet’s eight simple steps.

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