Tag Archives: copywriting

3 copywriting lessons for earning more word of mouth

[Welcome back to our Word of Mouth Marketing Lessons newsletter. This is text from the great issue all of our email subscribers just received. Sign yourself up using this handy form.] There’s so much advice out there on how to write stuff people will read. But what about the copywriting that makes people want to…

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WOM Tip #109: Teach your talkers the story you want them to share

You can’t control conversations about your brand. People are going to say whatever they want about you. But you can influence the conversation. If you supply your talkers with a great story that’s worth sharing, they’ll spread it. Maybe not exactly like you wrote it — but that’s OK. It’ll still be a lot better…

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The art of making your customers the hero of the story

This is a guest post by marketing consultant, speaker, and author John Jantsch. The ideas in this post are drawn from his most recent work, The Commitment Engine — Making Work Worth It. Find more information at www.makingworkworthit.com. I use the idea of “hero” a fair amount when I talk about marketing stories. I don’t use…

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Word of Mouth Tip #42: When in doubt, do the opposite

Here’s a good rule of thumb: If you’re unsure of how to do something worth talking about, look for things that everyone else is doing and try to do the opposite. It works for your policies, your design, your pricing, your copy — everything. Here’s a great example: For her new book, instead of putting…

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Word of Mouth Tip #112: Do something funny with your legalese

Look for the overlooked, the forgotten, the boring, and the routine parts of doing business. These are your best opportunities to surprise customers with some personality. That’s why legalese is so great. Every other marketer you’re competing with is ignoring it — which means you’ve got a chance to do something worth talking about. GameStation…

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3-Minute WOM Lesson: 3 ways to let your fans do the talking

[Welcome back to the You Can Be a Word of Mouth Marketing Supergenius! newsletter. This is text from the great issue all of our email subscribers just received. Sign yourself up using the handy form on the right.] Honest praise from happy customers will always be more effective than any sales copy you could write. As…

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3-Minute WOM Lesson: How to make your word of mouth more visible

[Welcome back to the You Can Be a Word of Mouth Marketing Supergenius! newsletter. This is text from the great issue all of our email subscribers just received. Sign yourself up using the handy form on the right.] Love from fans and happy customers isn’t worth much if prospective customers don’t see it. How to bring…

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3-Minute WOM Lesson: Why some testimonials are better than others

[Welcome back to the You Can Be a Word of Mouth Marketing Supergenius! newsletter. This is text from the great issue all of our email subscribers just received. Sign yourself up using the handy form on the right.] Last week we talked about how to get more testimonials. This week, it’s all about how to find…

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Download: “The Difference Map” by Bernadette Jiwa

We’re big fans of author of The Fortune Cookie Principle and TEDx speaker Bernadette Jiwa, who says that good marketing…

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Ian reveals the best ways to earn the attention of influential people using social media channels.

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Use the examples in this guide to help inspire ways to make your message more portable and shareable.

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The most effective ways to stop negative WOM with examples from Zappos, FedEx, Dell, and more.

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