Tag Archives: Chipotle
Blog, newsletter March 31, 2015

How to pull off thought-provoking word of mouth

By

[Welcome back to our Word of Mouth Marketing Lessons newsletter. This is text from the great issue all of our email subscribers just received. Sign yourself up using this handy form.] There’s a time and a place for the fun marketing stunt or goofy ploy for attention. But sometimes it’s better to focus on substance…

Read More Comments Off on How to pull off thought-provoking word of mouth
Blog July 2, 2014

Adding value in unexpected places

By

This is a guest post from Mitch Joel — President, Twist Image and author of “Six Pixels of Separation.” His new book “CTRL ALT Delete” was released in May 2013. See the original post this is adapted from and more like it on his blog. What a nightmare. I had to get my tires changed. Here’s…

Read More Comments Off on Adding value in unexpected places
Blog, newsletter June 17, 2014

3 ways to help your employees thrill customers

By

[Welcome back to our Word of Mouth Marketing Lessons newsletter. This is text from the great issue all of our email subscribers just received. Sign yourself up using this handy form.] It’s one thing to teach your employees to do their jobs well — it’s another thing to give them the tools to thrill your…

Read More 1 Comment
Blog, newsletter June 18, 2013

3 inexpensive ways to earn word of mouth from big talkers and celebrities

By

[Welcome back to our Word of Mouth Marketing Lessons newsletter. This is text from the great issue all of our email subscribers just received. Sign yourself up using this handy form.] Think your budget’s too small to get celebrities and big influencers talking about your stuff? The good news is you don’t have to pay…

Read More Comments Off on 3 inexpensive ways to earn word of mouth from big talkers and celebrities
Blog, WOM Tips April 8, 2013

WOM Tip #188: Secrets are great for word of mouth

By

Whether it’s from bored employees, inventive customers, or a mixture of both, lots of restaurants accumulate “secret menus” — food items that aren’t on the official menu, but they’ll make for you anyway (if you know how to ask). People love being in on exclusive information like this and they love to tell their friends…

Read More Comments Off on WOM Tip #188: Secrets are great for word of mouth
Blog, newsletter April 2, 2013

How to start conversations by doing something unexpected

By

[Welcome back to our Word of Mouth Marketing Lessons newsletter. This is text from the great issue all of our email subscribers just received. Sign yourself up using this handy form.] Sometimes the simplest way to get people talking about your stuff is to do something they wouldn’t expect. This is about more than crazy…

Read More Comments Off on How to start conversations by doing something unexpected
Uncategorized February 9, 2009

Making each of your locations a destination

By

If you have multiple locations, is there any reason for people to visit more than one (other than convenience)? Would they take a picture of your different locations? Would your customers challenge their friends to visit them all? Austrian grocer MPREIS (the self-proclaimed “Seriously Sexy Supermarket) goes all out by vastly varying the designs of…

Read More Comments Off on Making each of your locations a destination
Featured Downloads
Blog May 24, 2013

9 Things to Share That Start Conversations

By WordofMouth.org Editor

Use the examples in this guide to help inspire ways to make your message more portable and shareable.

Read More
Blog May 10, 2013

3 Must-Use Word of Mouth Marketing Tools

By WordofMouth.org Editor

These tools will help you kick off any word of mouth campaign no matter what topic, industry, or budget.

Read More
Blog April 26, 2013

The Top Four Tips for Multiplying Your Word of Mouth

By WordofMouth.org Editor

These tips can help you get your marketing to do more work without a lot of extra effort.

Read More
Articles January 11, 2013

10 Ways to Turn Around Negative Word of Mouth

By WordofMouth.org Editor

The most effective ways to stop negative WOM with examples from Zappos, FedEx, Dell, and more.

Read More
Downloads August 24, 2012

The New Topics Worksheet

By WordofMouth.org Editor

All word of mouth starts with a topic of conversation — a simple, portable, repeatable idea that gets people talking.

Read More
Blog July 20, 2012

The Word of Mouth Action Plan

By WordofMouth.org Editor

Create a complete word of mouth marketing plan using this worksheet’s eight simple steps.

Read More