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- Why do you track customers’ referrals? February 12, 2015
- WOM Tip #244: More generous is more remarkable January 26, 2015
- 3 acts of kindness to inspire word of mouth February 17, 2015
- Video: How Hallmark turned around negative word of mouth when Jingle “lost his bark” February 13, 2015
- Let the front line be human February 26, 2015
- Video: How Coca-Cola turned customer feedback into a sold-out product April 17, 2015
- 10 things companies with loyal customers do April 16, 2015
- Is your loyalty program missing a critical factor? April 15, 2015
- 3 simple ways to create a community of fans April 14, 2015
- WOM Tip #381: Give surprise and delight a longer shelf life April 13, 2015
- Why Should You Track Limousine Customer Referrals? | Drive Profit - Ground Transportation Integrated Online, Social & Offline Marketing Solutions: […] groups of customers, you will get a bett...
- Nicole: Agree with this, but does knowing the audience als...
- Elaine Fogel: Jeanne is the customer experience maven. Can't wa...
- Martina: Love this! Thanks for sharing. Already try my best...
- Edwin: Loved how a heritage brand is leveraging modern te...