Likeable BusinessAccording to Dave Kerpen, CEO and Co-Founder of Likeable Media and New York Times best-selling author, if you want to be successful, you have to learn to listen — even if you have a lot to say.

As a guy who is full of ideas and insights himself, Dave understands why it’s hard for leaders and businesspeople to shut up and listen. But, he says, it’s critical — because if you don’t, you lose opportunities to make stuff better, you lose great company culture, and you lose your customers.

In this excerpt from his book Likeable Business: Why Today’s Consumers Demand More and How Leaders Can Deliver, Dave explains the real definition of listening and how you can do it with all of your senses.

Here are some other ideas Dave covers in this excerpt:

  • How to listen with all of your senses.
  • What listening looks like at scale.
  • Why a good manager doesn’t have all the right answers.

Fill out this form and we’ll send it straight to your inbox.






We will never, ever release your email. (Privacy Policy)

email

Tags: , , , , , , , , , ,

Comments are closed.

Featured Downloads

Download: “The Difference Map” by Bernadette Jiwa

We’re big fans of author of The Fortune Cookie Principle and TEDx speaker Bernadette Jiwa, who says that good marketing…

Read More

The first chapter of “The Social Media Side Door” by Ian Greenleigh

Ian reveals the best ways to earn the attention of influential people using social media channels.

Read More

9 Things to Share That Start Conversations

Use the examples in this guide to help inspire ways to make your message more portable and shareable.

Read More

3 Must-Use Word of Mouth Marketing Tools

These tools will help you kick off any word of mouth campaign no matter what topic, industry, or budget.

Read More

The Top Four Tips for Multiplying Your Word of Mouth

These tips can help you get your marketing to do more work without a lot of extra effort.

Read More

10 Ways to Turn Around Negative Word of Mouth

The most effective ways to stop negative WOM with examples from Zappos, FedEx, Dell, and more.

Read More
Get our free weekly newsletter

Join 35,000 brilliant word of mouth marketers by signing up for our free weekly email newsletter filled with actionable word of mouth ideas.

You’ll be blown away by just how good you can be at this.

Never display this again