Your fans will spread far more word of mouth if you make them look great. 1> Make them look important2> Make them look smart3> Make them look connected4> Make their status visible 1> Make them look important Create a VIP program with membership cards, a private web site, and special privileges. Offer something extra, like…
#110: Make Your Talkers Look Fantastic
Issue #109: 5 Secrets To Increasing Viral Sharing
Easy ways to get more people to forward your message by word of mouth:1> Ready-to-forward email2> Ready-to-share graphics3> Instant sharing forms4> A simple message5> A clear action 1> Ready-to-forward email Email is easiest way to spread word of mouth. Nothing goes farther, faster. Put everything in a simple, uncluttered message that can be forwarded from…
Issue #108: Super-Simple Evangelism Program
Create a word of mouth buzz program in 5 simple steps:1> Find your talkers2> Create a way to communicate3> Give them something to talk about4> Make it easy5> Thank them publicly 1> Find your talkers You already have plenty of talkers (evangelists, fans, friends,recommenders, influencers). You just need to go out there and findthem. Surf…
Issue #107: Easy Word of Mouth
1> Great Thank-Yous2> Amazing Takeaways3> Talkworthy Trade Show Booths 1> Great Thank-Yous Replace your boring thank-you notes with something people will talk about. We sent cheesecakes, boxes of books, and candy bars. Give people something that will make them walk around the office and say "You won’t believe what they sent us!" 2> Amazing Takeaways…
Issue #106: Dealing With Negative Word of Mouth
1> Build credibility before you need it2> Respond3> Be a human4> Don’t fight5> You can’t win them all 1> Build credibility before you need it When someone attacks you on a blog or message board, it’s too late to show up and defend yourself — you’ll look like a PR flack and no one will…
Issue #105: Word of Mouth Ethics
{This post includes text of the great email newsletter all of our email subscribers just received. Sign yourself up to have this delivered directly to you!} 1> Ethics are easy2> Three simple rules3> There is no gray area 1> Ethics are easy Word of mouth marketing is all about honesty. It’s about earning the respect…
Issue #104: How to Get Positive Online Reviews
{This post includes text of the great email newsletter all of our email subscribers just received. Sign yourself up to have this delivered directly to you!} Everyone wants positive feedback — make it easy for your customers and clients to show you some love: 1> Ask and encourage 2> Monitor what’s being said 3> Respond…
Issue #103: Super Quick Word of Mouth Tracking Tips
{This post includes text of the great email newsletter all of our email subscribers just received. Sign yourself up to have this delivered directly to you!} Tracking WOM isn’t as hard as you think–try these 3 easy techniques: 1> Follow the tell-a-friend forms2> Track the email forwards3> Count blog mentions 1> Follow the tell-a-friend forms …