Books

Free audiobook excerpt: How to create BtoB word of mouth

This post is part of our special holiday giveaway series. When you buy the audio edition of Word of Mouth Marketing: How Smart Companies Get People Talking, we’ll send you a signed paperback edition for free. Learn more about it at the bottom of this post. Word of mouth can work for any business, in…

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Free comic book excerpt: Creating your word of mouth topics roadmap

This post is part of our special holiday giveaway series. When you buy the Word of Mouth Comic Book, we’ll send you a signed paperback edition of Word of Mouth Marketing: How Smart Companies Get People Talking for free. Learn more about it at the bottom of this post. Topics are what fuel your word…

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Free audiobook excerpt: How to take care of your word of mouth topics

This post is part of our special holiday giveaway series. When you buy the audio edition of Word of Mouth Marketing: How Smart Companies Get People Talking, we’ll send you a signed paperback edition for free. Learn more about it at the bottom of this post. Once you’ve found a great topic, it’s your job…

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Free comic book excerpt: 4 rules of word of mouth marketing

This post is part of our special holiday giveaway series. When you buy the Word of Mouth Comic Book, we’ll send you a signed paperback edition of Word of Mouth Marketing: How Smart Companies Get People Talking for free. Learn more about it at the bottom of this post. If you only ever learn one…

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Free audiobook excerpt: 4 ways to promote positive testimonials

This post is part of our special holiday giveaway series. When you buy the audio edition of Word of Mouth Marketing: How Smart Companies Get People Talking, we’ll send you a signed paperback edition for free. Learn more about it at the bottom of this post. Praise from happy customers and adoring fans is nice,…

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Excerpt from “Brains on Fire”

The Brains on Fire team asks you to dig deep and discover what ignites powerful, sustainable, word of mouth movements.

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Excerpt from Bhargava’s “Likeonomics”

Learn about the 5 principles of Likeonomics in this excerpt from Rohit Bhargava’s latest book.

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The Word of Mouth Sketchnotes by Mike Rohde

Mike Rohde is a designer, sketchnoter, and writer who turns real-time conference presentations, books, ideas — pretty much anything — into easy-to-follow sketchnotes. Mike used his talents to transform WordofMouth.org CEO Andy Sernovitz‘s word of mouth class into a visual tutorial on everything you need to start earning the respect and recommendation of your customers….

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Featured Downloads

9 Things to Share That Start Conversations

Use the examples in this guide to help inspire ways to make your message more portable and shareable.

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3 Must-Use Word of Mouth Marketing Tools

These tools will help you kick off any word of mouth campaign no matter what topic, industry, or budget.

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The Top Four Tips for Multiplying Your Word of Mouth

These tips can help you get your marketing to do more work without a lot of extra effort.

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10 Ways to Turn Around Negative Word of Mouth

The most effective ways to stop negative WOM with examples from Zappos, FedEx, Dell, and more.

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The New Topics Worksheet

All word of mouth starts with a topic of conversation — a simple, portable, repeatable idea that gets people talking.

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The Word of Mouth Action Plan

Create a complete word of mouth marketing plan using this worksheet’s eight simple steps.

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