Archive by Author

About WordofMouth.org Editor

Posts attributed to WordofMouth.org Editor are written by our staff. You can meet, learn more about, and contact them here.

Issue #106: Dealing With Negative Word of Mouth

1> Build credibility before you need it2> Respond3> Be a human4> Don’t fight5> You can’t win them all 1> Build credibility before you need it When someone attacks you on a blog or message board, it’s too late to show up and defend yourself — you’ll look like a PR flack and no one will…

Read More 1 Comment

Word of Mouth Marketing Research: Moms love WOM

You can be a supergenius with GasPedal’s Word of Mouth Marketing Research slide of the week.  Share it, copy it and send it to a friend!

Read More 1 Comment

Guest Genius: Spike Jones

Each Tuesday, we’re happy to turn over our blog space to a Guest Genius, someone who can give a fantastic and fascinating perspective about making word of mouth work.  This week’s guest genius:Spike JonesFirestarter, Brains on Fire “Tell me, and I’ll forget. Show me, and I may not remember. Involve me, and I’ll understand.” –…

Read More Comments Off on Guest Genius: Spike Jones

Word of Mouth Geniuses of the Week

Mitch Joel, Six Pixels of Separation"The Secrets of Self-Promotion — Courtesy of Wired Magazine"     Mitch looks at a Wired Magazine piece as a precursor to the inevitable: why word of mouth will become all the rage (that is, if it’s not already there, judging by the success of the subject in the piece). (link)…

Read More 1 Comment

Congratulations to Word of Mouth Crash Course scholarship winners!

Thanks to the dozens of you who applied for scholarships to GasPedal’s July 30, 2008, Word of Mouth Crash Course. We have awarded scholarships to the following candidates: Subbu Arumugam, sufo.org Sandy Crossen, Pro-White Teeth Michael Desrochers, Politemail Tish Grier, the Constant Observer Joanne Simons, Neighborhood Development Center Michael Trenshaw, AMBUCS Angeline Vuong, crowdSPRING GasPedal…

Read More Comments Off on Congratulations to Word of Mouth Crash Course scholarship winners!

Issue #105: Word of Mouth Ethics

{This post includes text of the great email newsletter all of our email subscribers just received. Sign yourself up to have this delivered directly to you!}  1> Ethics are easy2> Three simple rules3> There is no gray area 1> Ethics are easy  Word of mouth marketing is all about honesty. It’s about earning the respect…

Read More Comments Off on Issue #105: Word of Mouth Ethics

Word of Mouth Marketing Research: Traditional journalists believe in the power of new media

You can be a supergenius with GasPedal’s Word of Mouth Marketing Research slide of the week.  Share it, copy it and send it to a friend!

Read More Comments Off on Word of Mouth Marketing Research: Traditional journalists believe in the power of new media

Guest Genius: Jory Des Jardins

Each Tuesday, we’re happy to turn over our blog space to a Guest Genius, someone who can give a fantastic and fascinating perspective about making word of mouth work.  This week’s guest genius:Jory Des JardinsCo-Founder and President, Strategic Alliances of BlogHer, Inc. WOMEN BLOGGERS: WHOM DO WE TRUST?  Since 2005, when my organization, BlogHer, held…

Read More Comments Off on Guest Genius: Jory Des Jardins
Featured Downloads

9 Things to Share That Start Conversations

Use the examples in this guide to help inspire ways to make your message more portable and shareable.

Read More

3 Must-Use Word of Mouth Marketing Tools

These tools will help you kick off any word of mouth campaign no matter what topic, industry, or budget.

Read More

The Top Four Tips for Multiplying Your Word of Mouth

These tips can help you get your marketing to do more work without a lot of extra effort.

Read More

10 Ways to Turn Around Negative Word of Mouth

The most effective ways to stop negative WOM with examples from Zappos, FedEx, Dell, and more.

Read More

The New Topics Worksheet

All word of mouth starts with a topic of conversation — a simple, portable, repeatable idea that gets people talking.

Read More

The Word of Mouth Action Plan

Create a complete word of mouth marketing plan using this worksheet’s eight simple steps.

Read More