When you show your customers your appreciation for their business, you give them a great reason to talk about you. You get your business back on their minds, you make them feel special, and you open up the door for their feedback. But you can do a lot more than just make a follow up call or send a nice email.
In this slide presentation, Help Scout, a customer service tool provider, shares 25 examples of unique thank-yous that earn word of mouth. They’ll share why they work, how to pull them off, and examples from companies like Nikon, 37signals, and Honda.
Some great ideas from this presentation:
- Help them learn something new
- Mail them a great book
- Give a charitable gift in their honor
- Throw them a party
- Send them an unexpected card on a weird holiday
For 20 more inspiring ways to say thanks, check out the slide deck below: